How do I contact the Trade team?Updated 5 months ago

To ensure your query is directed to the right team as quickly as possible, we have two dedicated contact points for our Trade customers:

For product inquiries and placing orders:

Please contact us at [email protected] or +1 315 512 4333.

For post-purchase support:

For questions related to an existing order, such as delivery updates, courier requests, or aftercare, please reach out to our Customer Care team at [email protected].