Contact Form m5iwz2n1

We work a 4 day-week, to allow us to spend more time with Nature. 

The Customer Care team will be reachable until 5:30pm ET, Monday to Thursday, and until 12:30pm ET on Fridays (excluding public holidays).

General enquiries and post purchase support: 
customerservices@houseofhackney.com

Trade orders & product enquiries: 
usatrade@houseofhackney.com

House of Hackney

Your order is currently being processed.

Typically, orders are dispatched within a few days, but for made-to-order pieces, lead times will vary by product.

Please take a look at your order confirmation to check the lead time for your product. If it’s still within this timeframe, we’re unable to expedite delivery, as it's within the expected delivery period.

Once your order is ready for dispatch, you'll receive tracking details via email to follow its journey.

How can I get a discount?

Can I return my order?

What's your shipping policy?

Can I cancel/modify my order?

When can I expect my order?

What’s the Trade pricing and available discount?