We work a 4 day-week, to allow us to spend more time with Nature. 

The Customer Care team will be reachable until 5:30pm ET, Monday to Thursday, and until 12:30pm ET on Fridays (excluding public holidays).

General enquiries and post purchase support: 
customerservices@houseofhackney.com

Trade orders & product enquiries: 
usatrade@houseofhackney.com

House of Hackney

Discover all you need to know about placing orders and making payments with us.

ORDERING & PAYMENT

Explore your past and current account details, learn about our newsletter, or set up a new account.

MY ACCOUNT

For assistance with Trade accounts, orders, pricing, shipping, or login support, find the answers here.

TRADE BUSINESS

Explore our shipping options and delivery process.

SHIPPING

RETURNS

Learn the details, ordering process, and usage guidelines for Gift Vouchers.

GIFT VOUCHERS

Discuss interiors with our experts or book a complimentary appointment.

DESIGN SERVICES

Our showroom is temporarily closed, but we're still here and happy to help. Click here.